UPS - BodyMonkey
will ship your order through United Parcel Service (UPS) if shipping within the
48 states. Orders shipping to Hawaii or Alaska may choose 2nd Day Air
and Next Day only if shipping via UPS.
USPS - United States
Postal Service (USPS) will be used for other orders: PO Boxes, APO Military
Addresses, Alaska , Hawaii and International (including Canada ).
FedEx & DHL – Is
currently not available.
Shipping Cost: (UPS Ground)
8% of your Order (+) Each Shipment $4.50 (+) $0.04 per item.
Pricing is also calculated through our online shopping cart.
2nd Day Air, 3 Day Select, and Next Day Air service is available within the 48
states (not including Canada ). Please note that the prices calculated through
our online shopping cart may differ in actuality due to size limitations, weight
and number of packages needed to ship your order expedited (this also applies to
orders shipping via USPS). A customer service rep will contact you to let you
know of these changes and charges when needed. In some instances, these changes
and charges may be done automatically for you.
UPS Ground Shipping Time: 3 to 7 business days depending on your location
(please see map below).
USPS Shipping Time:
-
Within the USA : Priority Mail may take about 1-2 weeks.
-
Anywhere else: Priority or Global
Express may take up to 2 weeks – 1 month.
Shipping Delays
We cannot be responsible for packages delayed due to
customs, weather, incorrect package routing, incorrect addresses or if the
receiver is not available upon delivery.
Shipping and Delivery Days
Shipping days are business days, which do not include the weekends (Saturday and
Sunday) or major holidays. No deliveries will be made on these non-business
days. Please be sure to take these days into account when calculating your
shipping days.
Most orders are shipped from San Francisco, California , USA.
Example on Calculating Shipping Days via
Ground
Ex: Shipping to Kansas . Order placed on a Thursday of
week 1. +24 hour processing time for in stock items, ship day is Friday(day 0 in
shipping time). According to the map, shipping ground to Kansas from California
will take 4 business days. Saturday and Sunday are not counted, so Monday is day
1 in shipping time, and delivery day is Thursday of week 2 (day 4)of that same
week.
Processing Time
Please allow up to 24 hours to process your order (this
does not include weekends and major holidays). Within this time-frame, your
order will either be shipped out, or you will be notified of any issues
regarding your order.
Need by Date
In case you choose the incorrect method to ship, we can
help you choose the correct method needed for your need by date. Please keep in
mind that there may be times where we will automatically do this for you and
charge you accordingly. Indicate your need by date or holiday date, even if you
select a shipping method that will get to you on time. We cannot assume which
holiday, if any, you need your items for, as everyone celebrates differently.
* BodyMonkey will automatically select the best shipping carrier based on your
personal delivery requirements (need-by date, value, best overall option, etc).
Please call 800.726.6698 or
Submit a Ticket (Email) to discuss
with a service professional if you have a specific preference for one or the
other.
